Change your email
Update the email address on your Victus account safely, keep billing and control-panel logins in sync, and re-verify the new address.
Your email is your primary login and the address that receives invoices, password-reset links, and important account notices. Change it whenever you lose access to the old inbox or want to move to a better one — but do it carefully so you are never locked out.
Update your email
- 1Log in to billing.victuscloud.com and open your account / profile settings.
- 2Find the email field, enter the new address, and confirm your current password if asked.
- 3Save the change.
- 4Open the verification email sent to the NEW address and click the confirmation link.
- 5Log out and log back in with the new email to confirm it works.
Keep the control panel in sync
Billing and the control panel (control.victuscloud.com) share your identity. After changing your email on billing, sign in to the panel to confirm the new address carried over; if the panel keeps a separate profile, update it there too.
Do it before you lose the old inbox
If verification or security checks are sent to your OLD address, change your email while you can still read that inbox. If you have already lost access to the old email, open a support ticket to verify ownership instead.
After the change
Update the saved login in your password manager, and make sure the new address can receive Victus mail (check spam and allow-list the sender) so future password resets and invoices reach you.